We’re here to help...
Here at PrescriptionPad, we pride ourselves on our first-class customer service and patient care standards.
Our staff really do care about you and your health and will do all that they can to help make sure that you get the most from your medication.
Our clinicians are helpful and provide safe, trustworthy, and judgment-free medical advice and suitable recommendations that are tailored to your individual needs and requirements.
Our experts are always on hand should you ever have a problem or wish to discuss anything via phone, live chat, or email.

Speak to a member of our team...
The PrescriptionPad customer service team is available:
Monday-Friday: 9am-5:30pm
You can complete a consultation on our website 24/7
Medical Emergencies
This service is not to be used for medical emergencies.
If you believe that you or another person are in an urgent or emergency situation, you should immediately dial 999 or seek alternative emergency medical services. You should always call 999 in a critical or life-threatening situation.
For less urgent medical issues, please contact your GP surgery or call NHS 111 (England, Scotland & Wales). Patients in Northern Ireland should contact the nidirect out of hours service for their area – full details can be found here.
If you are in need of emotional support or someone to talk to about feelings of loneliness, depression, or suicide you can call the Samaritans on 116 123.
Please note, we are not a general medical advice service. For medical advice not related to services we provide on our website, please consult your NHS GP or call the NHS 111 service.
Further Information
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