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Editorial Policy

This editorial policy is in place to ensure our advice and website content is held to the highest possible standards of accuracy, legitimacy and safety.

The content on our site is available to the general public and healthcare professionals and aims to educate, offer reliable resources, promote a healthy lifestyle and provide information that is clear and easy to understand.

Our editorial policy ensures our advice is of the highest quality, is credible, well-researched, and written by medical professionals.

Our editorial content aims to cover information relating to a number of ailments, medicines and general health questions. The information on our website is by no means intended to replace the guidance of your own healthcare providers and we urge members of the public to still seek appropriate medical advice when necessary.

Content Production

The content that is published on our website has been extensively researched using credible professional resources, before being put together by one of our clinicians. It is then proofread, edited and reviewed, before being published alongside appropriate imagery.

All images are sourced from third party providers, using royalty-free images. All copyright law is adhered to. 

At the time of publishing, all content is accurate, well-researched and deemed to be relevant to our audience. While we aim to ensure that our content is evergreen, certain topical or current references may age over time. However, the medical information contained within the article or page will remain reliable.

Where new medical information comes to light or where guidance or dosage instructions change, we may update historical content to ensure its relevance. Our content is reviewed periodically and updated where necessary.

Authorship

All of our content is authored by one of our qualified medical professionals. The content is proofread, edited and reviewed before publication.

We are committed to continually reviewing and improving our information and advice to make sure it is up-to-date, accurate and helpful.

Integrity & Impartiality

PrescriptionPad offers clear and concise information on a number of ailments and medicines and as such we often list medicines that are commonly prescribed. We also know that members of the public may have questions about how one medicine works compared to another, and we aim to answer those questions by comparing factors such as effectiveness, tolerance and therapeutic benefit.

Our clinicians always offer objective medical advice that is in the best interests of our patients. The products we offer are recommended with complete impartiality and no incentivisation.

We do not endorse any one particular brand, product or medicine over another. Any brands listed are for the purpose of education and we still encourage readers to discuss the use of any medicine with a medical professional.

We are an independent company and work outside any interests and arrangements that could undermine our editorial integrity. Our users should be confident that our decisions are not influenced by outside interests, political or commercial pressures, or any personal interests.

Medical Terminology & Editorial Tone

The main aim of the content on our website is to make medical information accessible to our patients. We strive to create content that is digestible, educational and reliable.

We pride ourselves on our editorial tone being informative yet easy to understand. We write in plain English to best serve the interests of our users.

We may occasionally use medical terminology or ‘jargon’. However, we do not assume a base level of knowledge from our readers and because of this, any medical terms will be explained in plain English.

Research

The majority of editorial content is put together following our own research. 

After consulting a number of reputable professional resources, we will compile content that is targeted and easy to understand by people without any medical knowledge. This will be presented in a way that is balanced, objective, educational and in the interest of promoting a healthy lifestyle to the reader.

Within the world of healthcare, some facts are known while others are simply believed, hypothesized or unknown. Where the information put forward has not been evidenced or scientifically proven, we will make clear the distinction.

References

At PrescriptionPad, we are committed to providing accurate and reliable information that is written in a way that is easily consumable and accessible to the general public.

To ensure the trustworthiness of the information we supply, we use reputable professional resources (including, but not limited to, the following examples):

  • The Electronic Medicines Compendium (emc) – relevant Summaries of Product Characteristics (SPCs) & Patient Information Leaflets (PILs)
  • The British National Formulary (BNF)
  • The British National Formulary for Children (BNFc)
  • The National Institute for Health and Care Excellence (NICE) – Clinical Guidelines & Clinical Knowledge Summaries
  • info – Professional Reference Articles
  • Martindale: The Complete Drug Reference
  • Stockley’s Drug Interactions
  • Drugs in Pregnancy and Lactation
  • Pharmaceutical Excipients
  • The Renal Drug Handbook
  • Responding to Minor Ailments
  • The NHS Website

Crediting Sources

Where quotes, data or clinical research studies from external publications are cited, we will credit the source so that it is clear that this information has not been put together by ourselves.

This will be made clear by either stating the name of the website, individual or organisation, providing a link to the original source of the information or by referencing the study/publication/research.

Sensitive issues

We are aware that many readers will be exploring sensitive issues online, due to the anonymous nature of the platform. As such, we put extra care into any content that is deemed to be of a sensitive or sexual nature.

We are committed to approaching such issues with tact and care, while still encouraging readers to have open and honest conversations with their doctor, where appropriate.

Offensive Content

The content on our website covers a wide range of topics, including those of a sensitive or intimate nature. While we may discuss such topics at length (and offer information and advice where we can), we will never do so in a way which could offend.

Our images are also carefully selected to accompany the content produced. Sometimes these images may include educational diagrams, however, we will never use graphic images or images which could cause offence. 

Privacy

The content on our website is designed to provide an overview of medical conditions, medicines and other related health topics. It is not designed to serve as an anecdotal or personal account platform and as such, we don’t include personal information within our content.

PrescriptionPad will never disclose details of any private correspondence between us and an individual or organisation. For further information, please see our ‘Privacy & Security Policy‘.

Promotion of Services

PrescriptionPad is a private medical service where members of the general public can find relevant information and then request related medications, where applicable. 

Through our own content, we may promote the service that we offer, as well as provide information on related external organisations and services.

Feedback

We hope that our content is educational and informative and feedback on this is welcomed.

Whether you have further questions, believe our information to be inaccurate or have any other comments that you wish to discuss, please do get in touch with us by emailing info@prescriptionpad.co.uk.

Step 1 - Complete a Short Medical Questionnaire

The questionnaire consists of simple questions regarding your general health and the treatment requested. The online assessment is straightforward and completely private and confidential.

Step 3 - Express Delivery of Your Treatment

Once your request has been approved by our prescriber and payment has been received, your treatment is then dispensed, packaged, and posted by our regulated pharmacy partner. Your order will arrive as quickly as the next day depending on your selected delivery option.

You can be confident that your treatment will be 100% genuine, safe, and effective, as we only use medications procured from licensed manufacturers and trusted UK wholesalers.

Rest assured that your treatment will be delivered in plain packaging for complete discretion.

Step 2 - Prescriber Assesses Treatment Suitability

Our fully accredited and qualified UK prescriber then screens your completed medical questionnaire and assesses your suitability for treatment. If the prescriber has any additional questions or concerns, they will contact you directly for clarification.

Provided that the prescriber is satisfied that the treatment is appropriate, the repeat request will be approved, and a supply price provided. In the event that your request is refused, you will be informed of the reason and given referral advice.

Step 3 - Express Delivery of Your Chosen Treatment

Once your order has been approved by our prescriber, your treatment is then dispensed, packaged, and posted by our regulated pharmacy partner. Your order will arrive as quickly as the next day depending on your selected delivery option.

You can be confident that your treatment will be 100% genuine, safe, and effective as we only use medications procured from licensed manufacturers and trusted UK wholesalers.

Rest assured that your treatment will be delivered in plain packaging for complete discretion.

Step 2 - Complete a Short Medical Questionnaire

A straightforward medical questionnaire acts as a replacement to the conventional face-to-face appointment. This type of consultation process is quick and should only take around five minutes to complete.

The questionnaire consists of simple questions regarding your general health and the specific condition selected. Questions are easy to understand and similar to those that you would be asked during a GP appointment.

The online assessment is completely private and confidential and is conducted with the same professionalism and safety standards as you would expect from a regular appointment but without the need for an awkward or embarrassing face-to-face consultation.

When the questionnaire has been completed, you can add your chosen treatment to your basket and complete our secure checkout process.

Our fully accredited and qualified UK prescriber then screens your completed medical questionnaire and assesses your suitability for treatment. If the prescriber has any additional questions or concerns, they will contact you directly for clarification.

Provided that the prescriber is satisfied that the treatment is appropriate, the order will be approved, and a free private prescription issued for dispensing. In the event that your order is refused, you will be informed of the reason and given referral advice.

Step 1 - Select Your Condition

Select the condition that you require treatment for from our extensive list.

Detailed information, guidance, and advice about the selected condition and associated medications are clearly provided on our website.

When you are ready, simply click through to commence the online consultation process.